Privacy Policy

Last Updated: July 3, 2026

Welcome to Digital Tales ("we," "our," "us"). We are highly committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, process, and protect your data when you visit our website, https://digitaltales.in, or opt for our design, web development, and branding services.

If you have any questions or concerns regarding our policies or practices concerning your personal information, please contact us at contact@digitaltales.in.

1. Information We Collect

We receive and process different types of personal and anonymous data when you interact with our website or engage with our services.

A. Personal Information You Provide

Inquiry & Contact Details: When you fill out forms on our website, including project calculators, budget selectors, and support queries, we collect your full name, email address, phone number, selected services, and custom text inputs.
Direct Communications: If you use our WhatsApp feature, email, or schedule a discovery call, we may collect records and content from those exchanges.

B. Automated Technical Data

We automatically log specific information through cookies, browser tools, and analytic servers to improve site speed, usability, and design.

Device Details: IP addresses, browser types, operating systems, screen resolutions, and referring or exit URLs.
Tracking Tools: Cookies and tracking pixels such as Google Analytics or Meta Pixel may be used to understand audience behavior and campaign performance.

2. How We Use Your Data

Your details are used constructively to maintain communication and provide specialized solutions.

To design, develop, and deliver web services and branding assets.
To respond to quote requests, enquiries, and custom project budgets.
To diagnose bugs and improve the layout, performance, and usability of the Digital Tales website.
To send business updates or promotional communication where consent has been provided.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third-party marketers. We only share essential details where required to operate our services.

Internal Project Teams: Designers, developers, and project managers involved in your project.
Third-Party Integrations: Hosting, CRM, analytics, email, WhatsApp, and web-performance tools used to run the website and services.
Legal Requirements: Where disclosure is required by law, regulation, or valid legal process.

4. Cookies & Personal Trackers

Cookies help us remember basic preferences, analyze website performance, and improve user experience. You can disable cookies in your browser, though some features may not work as expected.

5. Technical Safety & Security

We take reasonable security steps, including SSL encryption and restricted access to submitted information. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Legal Data Rights

Depending on your location, you may request access, correction, or deletion of the personal data you have submitted to us.

Access the information we maintain about you.
Request correction or deletion of submitted information.
Opt out of direct email marketing communication.

7. Policy Adjustments

We may update this policy from time to time to reflect newer business, technical, or regulatory requirements. The updated version will replace this page when published.